Fitting the box

• Three easy steps...

  Shortly after you take out car insurance with ingenie we’ll get in touch to arrange a time and date for fitting the box in your car. This will take place within the first two to three weeks of your policy, but don’t worry, even without the box installed, you’re still covered for the first four weeks of your policy.

• Three easy steps...

  A trained ingenie engineer will come to your home, college, workplace or other convenient location as agreed. Fitting can take place anywhere in the mainland UK and usually takes less than an hour.

• Three easy steps...

  The box is about the size of a smartphone, and is normally fitted behind the dashboard of your car. Once installed no-one would know it’s there, it’s silent in operation and has no effect on the car.

Important information

In order to test the box at fitting time, your car's electrics need to be in working order and the engine must be able to start and run. Also on the day your ingenie box is fitted in your car, please remember that you will need to show the engineer the following documents:

• Both parts of your driving licence - photo card ID and paper copy or test pass certificate if you are waiting for your full license
• V5C (logbook), the New keepers supplement (section 10 of the V5C) or confirmation of purchase from your dealership for your car if you are waiting for your V5C
• Proof of your no claims discount (if applicable)

The ingenie box

The ingenie box, about the size of a smartphone, remains our property whilst in your car and you should not try to access or remove it. If you change your car, you will need to contact us to update your policy and arrange for a box to be fitted in your new car*. If you cancel your policy, the box will remain in your car, but will be de-activated. However, if you would like it removed for any reason, just get in touch to arrange for an ingenie engineer to remove it*.

*Please note additional charges may apply