Use the below numbers to get in touch regarding your young drivers or learner policies.
See below our top 10 todos in the event of a crash.
Please note these numbers are strictly for the use of ingenie customers, who need to make a claim, or report a crash/incident.
If you need to make a claim our dedicated claims management team is on hand 24 hours a day, 7 days a week.
Call the team:
If you need to make a claim our dedicated claims management team is on hand 24 hours a day, 7 days a week.
Call the team:
If you need to arrange for your windscreen to be repaired or replaced, please contact us on:
To make a claim our dedicated claims management team is on hand 24 hours a day, 7 days a week. Call the team:
If your car is stolen, you will need to obtain a Crime Reference Number from the police and then you should call us - we will co-operate with the police to help recover your vehicle.
Ask the other drivers involved for their names, addresses and telephone numbers
Request the name of their insurers and if possible their Policy or Certificate number
Make a note of the vehicle registration numbers, along with the make, model and colours of the other vehicles involved
Make a note of the weather conditions
Make a note of any injuries or damage to other vehicles/property
Ask for the names, addresses and telephone numbers of any witnesses before they lose interest and leave the scene
If the police attend the scene, obtain the address of the police station and if possible their reference number
If you have a camera, it may help us if you are able to take pictures before the vehicles and property are moved
It may also help if you make a sketch plan of the accident while the details are fresh in your mind
At the scene, don’t discuss whose fault the accident seems to have been and don’t apologise or admit any fault or liability
For more info see our dedicated crash guide page. learner FAQs.