General

• Up to £30

  Mid-term adjustment

  A mid-term adjustment is a change to your insurance policy while it’s still running. These changes can change the price of your insurance, which would mean either paying the difference or getting a refund. Changes include selling your car, buying a new car, adding named drivers, changing your address or anything else that means we have to recalculate your insurance.

   
• £35

  Cancellation (within the 14 day cooling off period)

   
• £80

  Cancellation (after the 14 day cooling off period)

   
• £35

  Cancellation (before cover has started)

   
• £75

  Voided policy fee

   
• £20

  Referral of outstanding debt

   
• £20

  Duplicated document charge

   
• Up to £60

  New business arrangement fee

   
• £60

  Renewal arrangement fee

   
• £50

  Renewal Telematics Service Fee

   
• £25

  Direct debit default

   
• £25

  Fee charged when the electronic credit agreement has not been signed

   

The ingenie box

• £50

  Fee to cover self-fit box and postage

   
• £50

  If you miss a box fitting, repair or replacement appointment without giving us at least 24 hours’ notice

   
• £50

  If we cannot or decide not to fit your box because your car is modified in any way, is in an unfit state or parked in an unsuitable location

   
• £85

  Removal of the black box once a policy has ended (we automatically stop recording your driving once the insurance has ended)

   
• £15

  Change of vehicle (fitting a new black box in this replacement car)

   
• £105

  Fee to cover the black box fitting if you cancel your insurance in the first year

   
• £0

  Replacing a faulty black box

   
• £60

  If you damage or tamper with the self-fit box, we may cancel your insurance and/or charge you

   
• £115

  If you damage or tamper with the black box, we may cancel your insurance and/or charge you